Membership Status Change, Updating Contact Information, Late Fees & Refund Policy

Updating Your Information

If you would like to update your credit card information, billing address or emergency contact you may do so by logging in below.



Forgot your Password?

Membership Status Changes

To change your status to Inactive (dropping out of the program), or to a different membership option (see membership options HERE) please use our Nova Masters Contact Form. Changes in status must be requested before the 1st of the month you would like the change to occur.

Late Fees
It is the members responsibility to keep contact and billing info up to date. There is a $10 late fee on dues if your autobilling does not process and you don’t supply updated information within 3 days of being contacted by our billing department.

Refund Policy
We do not offer refunds on program fees. We can put your membership on hold for $10 a month if you need to take time off due to injury or other special circumstances, and you can use up your remaining time when you return to the program before being charged again. The hold status starts from the 1st of the following month from when you ask to be deactivated. If you receive a charge for dues and you no longer want to participate in the program you can get a refund less a 15% processing fee if you contact the Nova Masters Billing Office within 2 days of the charge.

Note: To ask specific questions about the program or if you do not know your user name and password send a note requesting it.

USMS Registration and Card Reprinting

You can now register online from the convenience of your computer.

Lost your card? Request a new masters registration card.